Metro Dentalcare has begun a phased process of reopening our practices to provide non-emergency and elective dental care. Our goal is to have all practices open by June 15, 2020. Thanks to our patients and team members for their support while we take the necessary time to ensure all our practice locations are ready to meet the increased standards to help prevent the spread of COVID-19. Our focus has always and will always be the safety of our patients and team members.
We appreciate your patience as we ensure our reopening plan is compliant with the governing bodies and the AAAHC accreditation standards you have come to know and expect from us. Be on the lookout for email notifications when our practices are open to schedule your routine dental hygiene and routine dental care, as well as answering any billing questions you may have. If you have a general questions, visit the Contact Us page for additional details. We look forward to seeing you.
If you have a dental emergency, please call your home practice to listen to instructions on how to receive emergency care.
COVID-19 PATIENT PROTOCOL
Metro Dentalcare is committed to providing the safest environment for our patients and our staff. Based off the current recommendations from the CDC and Minnesota Board of Dentistry, we need to ask you a series of questions before any patient contact can occur.
- Have you exhibited any signs of illness such as fever or respiratory symptoms?
- Have you recently traveled to China, Iran, Europe, United Kingdom, Ireland or South Korea or been on a cruise? (Locations currently given a Level 3 Travel Health Notice for COVID-19)
- Have you traveled within the United States to an area with widespread community illness within the last 14 days? Current states of concern: Washington, California, New York or DC
- Have you had a fever greater than 99.1?
- Have you had any loss of taste or smell?
- Have you had any close contact with any individual diagnosed with or suspected to have COVID-19?
If possible, please arrive alone. If this is not possible, we will ask that anyone accompanying you to remain in the parking lot. This is a recommendation of the Minnesota Board of Dentistry and CDC to reduce unnecessary contact between individuals.
Before being seen, we will take and record your temperature with temporal scanner. This will help us ensure that safety of our team. Our team has their temperature recorded every morning to ensure your safety.
Some procedures may seem different as we are taking some additional steps to provide a safe visit in our current environment. We will use a pretreatment 1% hydrogen peroxide rinse prior to examination of the oral cavity to reduce microbial load.