Thanks to our patients and team members for their support while we took the necessary time to ensure all our practice locations were ready to meet the increased standards to help prevent the spread of COVID-19. Our focus has always and will always be the safety of our patients and team members.
We appreciate your patience as we ensured our reopening plan was compliant with the governing bodies and the AAAHC accreditation standards you have come to know and expect from us. Our practices are open to schedule your routine dental hygiene and routine dental care, as well as answering any billing questions you may have. If you have a general question, visit the contact us page for additional details. We look forward to seeing you.
If you have a dental emergency, please call your home practice to listen to instructions on how to receive emergency care.
COVID-19 PATIENT PROTOCOL
“Per the Minnesota Governor’s Executive Order 20-81 and recommendations by the CDC due to global pandemic, Metro Dentalcare (Woodlake Orthodontics, St. Paul Oral Surgery) has implemented a mandatory face mask policy for all team members and patients. We would be happy to treat you, but you are required to wear a face mask while in our office. Please know that once you get into the operatory and speak with the doctor and hygienist, you will then be able to remove your face mask for your care and treatment. The length of time required for wearing the face mask will be short. We do minimize the time within our office and encourage you to stay in your car as we will communicate when we are ready for your appointment. Thank you for wearing a face mask when entering our dental office.”
Metro Dentalcare is committed to providing the safest environment for our patients and our staff. Based off the current recommendations from the CDC and Minnesota Board of Dentistry, we need to ask you a series of questions before any patient contact can occur.
- Have you exhibited any signs of illness such as fever or respiratory symptoms?
- Have you recently traveled? CDC Coronavirus Travel Notices (Locations currently given a Level 3 Travel Health Notice for COVID-19).
- Have you had a fever greater than 100.0?
- Have you had any loss of taste or smell?
- Have you had any close contact with any individual diagnosed with or suspected to have COVID-19?
If possible, please arrive alone. If this is not possible, we will ask that anyone accompanying you to remain in the parking lot. This is a recommendation of the Minnesota Board of Dentistry and CDC to reduce unnecessary contact between individuals.
Before being seen, we will take and record your temperature with temporal scanner. This will help us ensure that safety of our team. Our team has their temperature recorded every morning to ensure your safety.
Some procedures may seem different as we are taking some additional steps to provide a safe visit in our current environment. We will use a pretreatment 1% hydrogen peroxide rinse prior to examination of the oral cavity to reduce microbial load.