Thank you & kudos to Paula in the Osseo office! I received my temporary crown this morning (May 11, 2017), but mistakenly put the prepay charge on my Visa, rather than my HSA card. I walked into the office about 45 minutes before closing this evening & stated my dilemma. Paula stated that she was a fill-in for the office and didn\'t know how to switch the charge. Even though she was uncertain, she phoned & partnered with another office/help line who walked her through the process of voiding my original charge and then charging my HSA. She was so pleasant through the entire transaction. I\'m so happy that she was able to redo the charge and she did so with such professionalism and a great smile. :o) Thank you! Thank you! Thank you!
I love going to the dentist now! all the staff are professional, courteous, and friendly; explained things in a manner I can easily understand. Shonna (RDH) and Dr.Louie are great!!!
I\'ve been a patient of Dr. Tran\'s at Metro Dentalcare Downtown Minneapolis for over two years. I\'m a young adult, and prior to seeing Dr. Tran (my immediate post-college years) I\'d sort of neglected to make regular dental visits - so, I had a LOT of work that needed to be done. Quite a few fillings, and unfortunately a couple of root canals/crowns as well. My teeth hadn\'t been in as good of condition as they are now in quite a while, and Dr. Tran does exceptional work. She\'s very easy to talk to, and she goes out of her way to make sure you\'re as comfortable as you can possibly be while having dental work done. The rest of the staff is delightful and courteous, as well. Can\'t recommend them enough.
Dr. Huynh is great! She is gentle, informative and has made me feel comfortable while in her care. All of the technicians and hygienist I have seen are also great! The office staff is helpful and very informative. I am glad I decided to switch to the Eden Prairie location!
I want to thank Dr. Beasley for the excellent job he did on my dental work, he has the right touch and a great personality
I would like to commend Julie, dental hygienist at Lakeland, for her patience and knowledge she had in removing stains from my 11 year old son\'s teeth. He had been struggling w/ plaque and tartar in the months prior. I had started him on an anti-plaque rinse which unfortunately was staining his teeth. She said brown staining can be a side effect in some people! Who knew? Thankfully, she took the time to get him white again. Thank you Julie.
As it is part of a large \'chain\', I was concerned about a more personal feel. The Burnsville Ridges office has that and more. Denise in the front office is a rock-star and always makes me feel welcome. She solves problems, and helps me, like I am her only concern that day. Kudos to the manager that keeps great staff like this. They are always able to fit me in and give me options, keeping my budget in mind. Dr. Zimmerman, Kirsten and Kim are great as well.
I have always had anxiety when going to the dentist. Growing up our insurance did not cover anything, so our visits were limited and we did not always take the recommended x-rays and extra things due to the high cost. The dentist we went to always pushed and argued and made the situation uncomfortable. This was the first time I visited a dentist and had a wonderful experience! Althought my husband\'s insurance now covers most expenses, I was still nervous about my appointment. To my delight, the staff was amazing and made me feel relaxed and comfortable. I cannot say enough kind things about Metro Dentalcare in Ramsey! Thank you!
My root canal was a very difficult procedure and it was my wisdom tooth that needed the work. Dr. Noemi the most professional dentist I have ever had work done by he saved my tooth and I am very thankful. I experienced no pain and a very quick recovery. Rod/
Re: Today\'s Visit with Dr Henry and her Dental Assistant Just returned from a visit to Dr Molly Henry at Eagan Metro Dental location. Once again Dr Henry and her Assistant did a wonderful job of fixing my dental need. These two are not only good at their jobs but they make you feel like the world is not coming to end due to your pending procedure. Thanks ladies!!
Dr. Glineburg thank you and thank you to the nurses that assisted in my wisom teeth extraction! You were very kind, confident and great! You made me feel comfortable right away and happy that I chose you for my surgery!
My 13 old son had the misfortunate to lose a permanent front tooth. The care and sensitivity of the Doctors and staff at the Maple Grove Clinic has far surpass the expectation of the service and care provide. The other day, the temporary tooth broke and he needed a replacement. Dr. Patel was able to see him right away the next day and the tooth was replace that same day so he could go back to his basketball camp he was attending that week. He did not want to go back to the camp with a missing tooth as he was uncomfortable and the understanding and care the clinic provided was excellent and they went up and beyond 110% to work with us.
Woke up with a nasty tooth ache and knew I would have to pay a visit to my dentist. Called at 8 a.m. and Sharon was able to get me in at 12:30 due to a cancelation. Thank you very much, I\'ll take it. Dr. Walling made one little tap and fireworks went off. Yup...absessed! ! After a little dicussion, I knew what was next, the dredded root canal. But Cindy and Dr. Walling took good care of me. They were very concerned for my comfort and pain. Two hours later it was done. Being that we were headed out camping for the weekend the next day., and Dr. Walling is a camper, he knew how important it was to get this done. So he asked if I could come in the morning at 7 a.m. Not a problem! I arrived at 7 and by 8 a.m. I was leaving with a temporary crown and feeling way better than the day before. The group at this office is the best, very professional and caring of their patients. Thank you Dr. Walling, Cindy and Sharon, you are the best of the best.
On March 30th I broke a took off my upper denture. I immediately called the office in Savage.They were able to fit me in with Dr Laurin the next morning . At that time it was decided they would rush them off to the lab. On the next day (Friday) the office closes at 2 but it was arranged that Roz the Practice Manager was going to be in the Burnsville office tht afternoon and perhaps she could deliver the plate to my home. She did just that and I was so thankful as it may have had to wait until Monday. Thank you to both Dr. Laurin and Roz for working that out for me. The whole gang there at that practice are so grand and work so well together. Happy to give them kudos at this time.
Hi, I just wanted to give a personal kudos to Jill at the downtown location! She is wonderful with my 9 year old daughter......she\'s super positive, has a gentle touch and my kids love her. She also told us about the electric brushes for kids/adults and their special rates AND rebates....and sold both to me on the spot. She\'s terrific!
Went in for an emergency visit. Dental assistant was very friendly, approachable and thorough. Dentist saw me within a few minutes of my checking in. Dentist gave options and sound advice as to how to proceed. Very professional, very courteous and warm.
The dentist is not judgmental, is kind, professional, and gentle. I am a senior who has many bad dental issues. It was an embarrassment to see a dentist. She understood my insecurities and made me feel very comfortable. She is conscious and knowledgeable. Her assistant did impressions with great ease, and kindness, they are a great team!
It was my 3 year old daughter's first visit and the hygienist and dentist did a fantastic job of explaining all the equipment and what they were doing and how things worked. As a result, she felt comfortable and had a fun experience. I'm glad she has a positive memory at the dentist as she starts a lifetime of maintaining good dental health.
The kindness of the staff and the dentist is amazing beyond words. He's helped me on several occasions and some of them on an emergency basis. He cares and it shows. The hygienist I have seen on multiple occasions is so nice and personal. I couldn't ask for a better practice to go to. I know I'm in good hands.
The staff are very patient centered. They helped me with my issue and I felt no pressure from the dentist in the choice of treatment. They went above and beyond in helping me find a provider to extract my tooth staying within my budget. They team at this office worked well together. I would recommend to family and friends.
My kids were at ease during the appointment and may have had some fun even! The appointments were fast, which was helpful.
I always have a 10+ experience whenever I have an appointment at Metro Dentalcare. Above and beyond positive and satisfactory dental care and staff interaction. Feel like part of Metro Dentalcare family. Never an unsatisfactory experience.
The hygienist is exceptional and does an extremely great job of cleaning teeth, documenting issues, friendly, knows how to keep patient comfortable and involved, helpful/informative as to problem areas and what to do, The dentist is also very friendly and very capable.
The dentist & hygienist assigned to me were extremely professional and polite. My old dentist would always criticize and get frustrated with my dental issues. The dentist & hygienist at Metro dental eased my anxiety by providing me with positive feedback and ways to improve. Thank you!
Everything one was really nice. I got in right away. The really sweet hygienist cleaned my teeth quickly, and I didn't have to wait at all for the dentist to come in. The woman at the front desk was really nice too. It was a good experience and I was in and out in 25 minutes!
I am very nervous about visiting the dentist since I was a child and these three ladies made me feel welcomed, comfortable, and relaxed each visit I had. They put me at ease by telling me what they were going to do and were understanding when I needed a break. They even asked if I needed a break from time to time to make sure I was doing ok. They are so friendly it makes me want to come more often! I can't thank them enough!
Every employee is completely wonderful, I am always greeted by name and treated very well by my dental assistant, dentist and receptionist. There's not one thing that I would change about this place. Everyone always has a smile on and looks happy to be working there.
The dentist is very knowledgeable as are the assistants. She is also concerned about my teeth, what needs to be done and explains procedures thoroughly. She has gone out of her way when dealing with my issues. I'd recommend her and the office to everyone.
The dentist is very personable and takes care of all my dental problems immediately. She came in early today so she could be there to help me out with my denture. She is very adept at explaining why things change over time in my mouth with procedures I have had done.
Great dental group, my partial never fit properly until I was fitted for a new one here. Hygienist is great. The doctor was so helpful when I had a mouth injury some time ago. We are keeping this dental group!
I have spent years hating to go to the dentist. My last dentist was not understanding of my discomfort with dental work. When I went yesterday to have a filling done, I was totally at ease. Both people made me laugh and laughed with me. From past treatment in this clinic, I wasn't afraid at all going in! That to me is such a blessing! I'm not afraid anymore. Not thrilled by dental work to be sure...but no fear.
Both dentists were very friendly and professional and were always making sure I was comfortable with the procedures they were doing. They were very quick and efficient with my fillings!
They kept me informed every step of the process. Check to make sure my dental plan covered expenses and if not gave me option how to get things paid for. They was very polite and professional. Great people in the entire office!
Even after I moved, I will continue to make the drive, because the overall service and quality of it, is outstanding. They continue to provide the best Dental experience I have had anywhere in the country. I just hope they can continue to maintain it. So, I can keep coming back.
Complete Satisfaction 100%. Friendliness, courtesy, helpfulness, and excellent service for my dental cleaning and routine check-up went really well. Great Staff!